When reviewing your bank records or credit card statement of last month, you may notice the number 402-935-7733 in one or more charges, and along with the words “PayPal” as the payee.
You’ll investigate what these charges are for and want to figure out if these are legitimate charges.
You might not be able to recognize these amounts immediately since the merchant’s name you send money to might not be intact because PayPal is just acting as the middleman. Therefore, these charges look suspicious and unauthorized.
If you have a PayPal account and you often use it for online payment, you may check your PayPal payment history and try hard to remember if such deals with these “unauthorized charges” exist. However, you cannot find these charge records in PayPal. As a result, you’re confused about whether you had a fraudulent transaction.
If you don’t have a PayPal account, you most likely believe that your bank account has been hacked or that your credit card has been stolen.
What Is 402-935-7733 and Why Is It Present On Your Statement?
Actually, 402-935-7733 is PayPal’s customer service phone number. According to PayPal, this phone number together with PayPal can appear in your statement when a purchase is processed by PayPal.
For details, there are two conditions 402-935-7733 can appear:
- You make a purchase with PayPal but the balance is not sufficient to cover the charge.
- If you’re not using PayPal but use a credit card as the payment, and the merchant you’re buying from uses PayPal as their credit card processor.
1. You Make a Purchase with PayPal
PayPal is a well-known online payment platform used to send and receive money for goods and services.
402-935-7733 will show on your bank or credit card statement if you pay something with PayPal, but your PayPal balance is not enough to make the payment, and then PayPal will automatically charge your card linked to your PayPal account to settle your transactions.
As you know, you have several payment choices when you buy something using PayPal. 402-935-7733 will also appear on your statement if you choose the option of your card to proceed with the payment.
If you settle PayPal balance as your default payment method. 402-935-7733 will not appear if you make a purchase by PayPay and you have enough money to cover the charge in your PayPal balance.
Do you remember when you signed up for a PayPal account, you were requested to provide a debit card or credit card as a backup billing method on PayPal? When making a purchase, Paypal will use your backup billing method to make up the insufficient funds if there isn’t enough money in your Paypal balance.
In this case, the transaction history will not appear on your PayPal account, but on your bank account. That’s why 402-935-7733 is on your statement.
2. Your Don’t Use PayPal But Merchant Use PayPal as Online Payments Processor
If you don’t use PayPal for these charges or you don’t have a PayPal account, you may think it’s weird that 402-935-7733 and PayPal show up on your statement. The fact is that the merchant you’re buying from uses PayPal to process online payments (debit card or credit card).
In this case, PayPal is just the merchant’s processor. When a merchant uses PayPal to process your online payment on their site, PayPal will put your payment made by card to the merchant’s Paypal account. That’s why 402-935-7733 and PayPal appear in your statement.
You may also experience this if the receiver uses PayPal to process payment:
- Your automatic payment (such as monthly or yearly subscriptions) from your card
- You donate money to a charitable organization
How 402-935-7733 Shows On Your Bank Statement?
There are many formats 402-935-7733 (sometimes appears without hyphens) can show on your statement. Generally, it will show as “PayPal + Merchant’s name + 402-935-7733 CA”. Sometimes PayPal’s headquarters address will also be included. For example:
- PAYPAL *Merchant’s name 402-935-7733 CA
- Merchant’s name 402-935-7733 CA
- Paypal 402-935-7733 Merchant’s name
- Paypal * 402-935-7733
- Paypal 402-935-7733 2211 North First Street San Jose, California 95131 (PayPal’s headquarters address)
The merchant’s name could be abbreviated, incomplete, or difficult to identify.
Most probably, it is the unrecognizable merchant’s name that causes confusion and makes you think the charge was a fraud.
When you go through your bank statement and find “PayPal 402-935-7733 ” on some unrecognizable charges, don’t worry if the amounts are small. It’s unlikely to be a scam because fraudulent behavior is frequently associated with larger amounts.
These charges appear because you ordered something online when you used PayPal as a payment method or the vendor used PayPal to process your payment.
However, finally, if you cannot match the suspicious charges after going through all your purchased items, simply call PayPal directly to ask how these transactions were generated. PayPal representative will help you trace the transaction and tell you when & where your card was used and what product you purchased.
You can also ask your bank or credit card company about suspicious charges.
If it was not you that used your card, did you let someone borrow your card during that period?
If not, you need to file a dispute with your bank or credit card company or report unauthorized transaction in your PayPal account.